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FAQs

Frequently asked questions about the fruiStrategy solution, support, security and hosting.

  • 12 questions
  • 4 topics

Solution 4

Is fruiStrategy a Cloud only solution or can it be installed on-premise if required?

fruiStrategy can be installed on-premise based on the special need of client. All the services remain the same except that the upgrades will be scheduled based on the mutual consent. If the clients need installation on their local server due to any company or government policy, we will be happy to do so.

Does fruiStrategy support import from flat files/excel files for masters and transactions?

Almost all masters and transaction screens have Excel file imports. It is easy to do the export and import of the data through Excel files.

Is fruiStrategy methodology agnostic solution and can be adopted for any methodology followed by the organization?

Yes, fruiStrategy is methodology agnostic solution and suitable for any methodology. fruiStrategy can be configured based on the need of the organization.

How long the implementation will take place for a typical scenario?

The implementation takes 2 to 4 weeks based on the data readiness, user capability, and user requirements. The solution is designed for faster implementation and hence most of the modules are implemented by the users themselves.

Support 3

What is the support process of fruiStrategy?

Our Center of Excellence will be available all the time to answer questions. Based on the priority and criticality, the solution will be provided. All you need to do is register the support ticket with Center of Excellence.

Do you provide strategy management consulting also to support us for strategy transformations?

We take up consulting engagements based on the need of customers. Customer can select particular strategy consultant from our advisory board and based on the need, the engagement can be drafted. The solution implementation will be part of the engagement and the process will be automated as part of the engagement. Contact us for more details.

Can we have a proof of concept delivered to make sure of the suitability of fruiStrategy for our requirements?

Our Strategy Consultants and Application Consultants will be happy to perform a proof of concept with your data to show case the application capabilities and explain how it can help you. Please reach to our Executive for more information on how to start with the PoC. It is absolutely free and you can make your decision.

Security 3

What is the security provided for the solution for client data?

fruiStrategy employs industry standard practices for security controls such as firewalls, intrusion detection, and change management. In addition, the crucial parameters for security such as scalability, risk management, disaster recovery, data encryption, change management, and environmental securities are thoroughly followed and administered by our expert team.

What types of data encryption are used?

Any customer data in the fruiStrategy application is encrypted in transit over public networks using Transport Layer Security encryption (TLS / HTTPS). The data provided by fruiStrategy's clients within the application is stored using industry-standard AES-256 encryption at rest.

Are Business Continuity and Disaster Recovery procedures employed?

Business continuity planning (BCP) and disaster recovery (DR) activities prioritize critical functions supporting the delivery of fruiStrategy to its clients. The development and scope of BCP and DR in each business function reflects the criticality of each function and/or facility in order to maximize the effectiveness of these efforts.

Hosting 2

Where is fruiStrategy hosted?

fruiStrategy is hosted in AWS or Azure preferably based on the region. Please ask our sales executive to know exact details about the hosting service provider.

What is the data size restrictions on the application and what is the approach if we want to have a special requirement for us?

The data is limited to 50 GB on monthly basis which is more than enough for a typical utilization. However, if there is any special requirement then we can have a dedicated hosting or increase the storage allocations. For more details, please contact our sales executive.